Butchershop is looking for a Senior UX Designer who can bring UX leadership and a unique point of view to develop thoughtful and inspiring digital products, services and experiences for our client partners. You will be a leader among a team of strategists, designers, writers, technologists, producers, and project managers who are passionate about creating innovative work that helps brands break into emerging markets or break out to lead them.
As a key member of our growing UX team, you’ll use your experience in the field to lead UX work across multiple projects (85%) and work with the Experience Strategy Director to help evolve our UX practice (15%). On day-to-day client work, you’ll be responsible for translating research insights and business goals into creative digital experiences, products, and services that connect brands with their customers. You’ll own the execution of how our UX strategy comes to life through concepting, wireframes, prototyping and validation. You’ll work on collaborative cross-disciplinary teams advocating for a human-centered design process across every stage of the project lifecycle, ensuring that the concept, design, and development decisions are sensitive to the needs of our clients’ businesses, the user, and the brand experience.
Founded in 2008, Butchershop is a growth and transformation company that has five core service offerings: Strategy + Consulting, Brand + Content, Digital + Product, Performance and Media, Venture + Incubation (Imaginedby®). We connect consulting, creativity and technology to help brands break into emerging markets or break out to lead them.
A hundred and fifteen employees and growing, we embrace the global, fluid nature of today’s world of work. Our cross-disciplinary teams operate in 8 cities and 3 countries, with offices in San Francisco, Guadalajara and Vienna and hubs in New York, Los Angeles and Chicago. This allows us to build more diverse teams, partner with clients from around the world, and balance in-person collaboration, travel, and individual freedom to produce the best work — for our clients and for our people.
As experts in emerging markets, we not only provide solutions for our clients and their businesses, we build and launch our own. Butchershop’s smart incubator and venture studio, Imaginedby™, combines build, brand, and business advisory services with venture funding to develop products and co-create them with founders. And we have successfully launched multiple programs and initiatives such as Priio®, World’s Greatest Internship + Talent Network, and most recently, Equity for Equality, which has raised over $200,000 in funds for organizations fighting for diversity, equity and inclusion in BIPOC creative communities.
You are a multi-faceted thinker and doer that can confidently apply your UX toolkit to everything from sitemaps, IA diagrams, detailed user flows, annotated wireframes, and prototypes. You have experience across a range of projects from web, mobile, naitve apps, product design, services, interfaces, voice, and/or AR/VR. You have a practical understanding of capabilities and limitations of digital technologies and are adept at knowing how and when to leverage existing and emerging technologies. Your work is grounded in a strong foundation of industry standards and best practices, but you are confident and able to break the mold, take risks and push past the obvious. Your work resonates with stakeholders and delights customers because you like to explore widely and iterate, getting equally excited about the conceptual work as you do refining a micro-interaction. You believe in the interconnectedness of brand and digital experiences. You are curious and like to uncover insights, using them as inputs in the creation of high-level frameworks, detailed UX recommendations, and ultimately, robust, component-based systems. You delight in finding solutions that artfully balance user needs, business goals, technical constraints, and brand. You can articulate why a creative decision makes strategic sense for a brand’s business objectives and target audience. You possess quick, clear thinking, with the ingenuity and drive to solve problems on the spot.
Lead UX design on 2-3 client projects within multidisciplinary project teams
Work across every stage of the digital experience and product lifecycle to ensure that the concepts, design, and development decisions are sensitive to the needs of users, our clients’ businesses, and the brand experience.
Lead and execute digital experience definition, including UX strategy, IA, interaction models, content strategy, wireframes, prototypes, and validation
Partner with design, writing, and development to establish UI specs, page and/or screen-specific copy and creative assets and help develop the systems that will enable a best-in-class user experience.
Define and execute user testing to evaluate concepts or designs
Design and facilitate workshops with clients and internal teams
Contribute to (and on occasion lead) discovery, user research, and experience strategy development
Develop development ready documentation to hand-off to internal or external development teams
Collaborate with development team to ensure flawless implementation of designs through final delivery
Build relationships with client partners
In collaboration with project teams, balance the design, technical, and business implications associated with UX recommendations
Present work and recommendations to internal and external teams
Partner with the Performance Team to incorporate qualitative and quantitative data to drive design decision making
Advocate for keeping user experience and user-centered design best practices and methodologies at the center of how we create intuitive, innovative, and beautiful digital experiences and products
Desired Skills & Experience
At least 5 years of experience in UX design, ideally across multiple channels, including web, mobile and native applications. Experiential, physical, voice, or AR/VR are nice to have, but not required.
A background in UX design, HCI, interaction design, product design, information architecture, mobile applications. and/or web design
Practical understanding of capabilities and limitations of digital technologies and how to design for platforms and with design systems
Experience collaborating with designers, writers and developers to build systems that enable a best-in-class user experience
Strong conceptual thinking and ability to come up with innovative, smart concepts, grounded in research and insights – and then execute those concepts to completion
Experience designing modular, scalable systems that creatively apply consistent interface patterns across a variety of use cases and device types
Experience designing and facilitating user testing – both quantitative and qualitative
Proficiency with Figma, Adobe CC, Sketch, Principle and can adapt to new tools as they become available
Knowledge of design systems, agile methodologies, and Service Design
Ability to take the lead and work autonomously as well as in close collaboration with the team
Experience interacting directly with clients and the ability to build relationships, understand client vision/direction and present designs and concepts with thoughtful rationale and storytelling